Updated information on COVID-19 and Flu: Restricted visitation is now in effect

General Visiting Guidelines

General visiting hours: 11 a.m.-8 p.m. daily. Only two visitors are permitted at a time. Visitation hours may be modified due to individual patient needs. Children under age 14 are not encouraged to visit Sparrow Specialty Hospital. Children under age 18 must be accompanied by an adult.

Phone calls

Each patient room has a direct phone number. Please do not call patients from 10 p.m.- 7 a.m. so as not to disturb other patients.

Patients wishing to restrict visitors should speak with a member of their care team.

Medical and Surgical Units

Suggested visiting hours are 10 a.m.-8 p.m. Children may visit parents and grandparents when accompanied by an adult.

Pediatrics/Young Adults

Parents/grandparents/guardians have unrestricted hours. All others: 11:30 a.m.-8 p.m.

Special Care Unit (intensive care and cardiac care units)

Immediate family and significant others: 24 hours a day based on patient’s condition. Patient’s children may visit when accompanied by an adult.

After-Hours Access

For the security and privacy of patients, doors on the Lafayette Street side of the hospital are locked at 5 p.m. After 5 p.m., access is available only through the main entrance on Washington Street. The Lafayette Street entrance is locked from Friday night to Monday morning.

General Visitor Guidelines

  • Anyone recently exposed to a communicable disease (such as chicken pox, measles and whooping cough) should not visit.
  • No more than two visitors at a time.
  • Visitors may be asked to leave the room during treatment or examinations.
  • Smoking is not allowed in the hospital or on hospital grounds, including parking lots.
  • Ask the patient’s care provider about dietary restrictions before bringing food or drink to a patient.
  • In certain situations, it may be necessary to appoint a member of the family or a close friend as a spokesperson to disseminate information to other concerned family members and friends. This will facilitate communication between the patient’s family and care providers.

COVID-19 Visitor Policy

The state has issued an order relaxing visitor restrictions for hospitals. As a result, Sparrow is placing into immediate effect new policies and practices to allow more visitors, while supporting and promoting the safety of our caregivers and the patients they care for.

While more visitors will be allowed, it’s important that we continue to practice strong precautions and that we limit contact as much as possible, for instance by encouraging patients to communicate with loved ones through an iPad. Our success in responding to the pandemic reflects the value of being vigilant and not letting down our guard.

The new hospital policies are as follows. Find out more detail on the latest order relaxing the standards. 

Visitor/Companion Policy for Inpatient Departments

For our adult inpatient departments, we will move to a policy of one visitor/companion per patient at a time in the room. For the Children’s Center, we will continue to have two parent/guardian visitors per patient.

Visitor/Companion Policy for ED/Outpatient/Ambulatory Departments

For all ED, Outpatient, and Ambulatory departments, we will continue to only have visitation/companion by exception. Our ability to provide safe social distancing standards in these settings is very limited. Department operational leaders have the authority to make exceptions for circumstances unique to their area(s) of responsibility, such as: Patients requiring a supportive care companion for patient safety or quality of care and Patients requiring a supportive care companion to successfully navigate the visit physically, mentally, or emotionally. 

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