Updated information on COVID-19 and Flu: Restricted visitation is now in effect
We hope to provide you with comfortable surroundings during your infant’s stay in the Regional Neonatal Intensive Care Unit (RNICU) / Special Care Nursery (SCN). We appreciate you trusting Sparrow with your infant’s care and ask for your support in following these important safety guidelines.

AccessThe RNICU and SCN are locked units. To access or get information over the phone, you must have your infant’s security code. This code is given to mother/support person upon admission and should NOT be shared with anyone else.

Visitation Hours | Noon to 7 p.m. and 8 p.m. to 7 a.m. 

  • All parents and visitors must sign in at the desk every day. Upon your first visit to RNICU or SCN, your ID will be scanned for our records.
  • If you or a visitor have the slightest symptom of illness, you will be asked to delay your visit until you are completely healthy.
  • Mother and designated support person may visit 24 hours a day.
  • Visitors must be over the age of 18 (ID may be requested).
  • Visitors must be accompanied by mother or designated support person at all times.
  • Only three people are allowed at the bedside at a time, one of which must be mother or designated support person.
HandwashingUpon arrival to RNICU and SCN, you will be asked to perform a three-minute scrub. All rings, watches, and bracelets must be removed with the exception of hospital-issued ID bracelets. Those with artificial nails will be asked to wear gloves after washing. You must rescrub each time you return to the unit.
SleepingSleeping at the bedside is not allowed. If you begin to fall asleep while holding your infant, you will be asked to return your infant to their bed.
Food and Drink Food and drink are not permitted at the bedside. Water may be provided by your infant’s Nurse upon request. The water must have a lid, be labeled with date and time, and placed in your infant’s storage cupboard.

Cell PhonesCell phones must be wiped down with electronic disinfectant wipes prior to use. If you need to make or receive phone calls, please leave the room to not disturb other Patients and Families. When an oscillator is in use, you will be asked to turn off your phone completely as the cellular connection can interfere with the proper functioning of the Oscillator.
MealsMeals are not provided for family or visitors. If you are breastfeeding, you may obtain a meal pass from your infant’s Nurse once every 24 hours.
Smoking Sparrow is a smoke-free campus. Please use the designated outdoor areas and plan to change or remove any clothing that may have a strong odor. This can hurt your infant’s breathing status.